Terms of Service - TimeWise Academy

Agreement to Terms

By accessing this website and using our services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access our website or use our services.

These terms apply to all visitors, users, and others who access or use our services, including those who enquire about or enrol in our training programmes.

Description of Services

Training Programmes

TimeWise Academy provides professional development training focused on time management, productivity enhancement, and work-life balance. Our services include:

Structured training courses delivered in-person or remotely
Individual coaching sessions and consultations
Educational materials, resources, and course documentation
Progress tracking and performance assessment tools
Post-course support and guidance

Website Services

Our website provides:

Information about our training programmes and methodology
Course registration and enquiry submission capabilities
Educational content, articles, and resources
Communication channels with our team
Access to participant materials when enrolled

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of the services without liability.

Acceptable Use Policy

Permitted Uses

You may use our website and services for:

Researching and enquiring about our training programmes
Registering for and participating in courses you've enrolled in
Accessing educational materials related to your participation
Communicating with our team for legitimate purposes
Personal professional development purposes

Prohibited Activities

When using our services, you agree not to:

Violate any applicable laws, regulations, or third-party rights
Use our services for any unlawful or fraudulent purpose
Impersonate another person or entity, or misrepresent your affiliation
Interfere with or disrupt the integrity or performance of our website
Attempt to gain unauthorised access to our systems or networks
Collect or harvest personal information about other users
Distribute malware, viruses, or other harmful code
Use automated systems to access the website without permission
Copy, reproduce, or redistribute our proprietary content without authorisation
Harass, threaten, or abuse other users or our staff
Engage in any activity that could damage our reputation or business

Content Guidelines

When submitting content through forms, communications, or feedback mechanisms, you agree that your content will not contain material that is offensive, defamatory, illegal, or infringes on intellectual property rights.

User Accounts and Access

Account Creation

When registering for courses or creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your account credentials secure and confidential
Notify us immediately of any unauthorised access or security breach
Accept responsibility for all activities under your account

Account Security

You are responsible for maintaining the confidentiality of your account credentials. We recommend using strong, unique passwords and enabling additional security measures when available. You must not share your account access with others.

Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services if:

You violate these Terms of Service or other policies
Your conduct harms or could harm other users or our business
We're required to do so by law or legal process
We discontinue services generally

You may terminate your account at any time by contacting us. Upon termination, your right to access and use our services will cease, though certain provisions of these terms will survive termination.

Multiple Accounts

Creating multiple accounts for the same individual without authorisation is prohibited. If we discover duplicate accounts, we may merge or terminate them at our discretion.

Service Availability and Modifications

Uptime and Maintenance

Whilst we strive to maintain continuous website availability, we don't guarantee uninterrupted access. Our website and services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We'll endeavour to schedule maintenance during off-peak hours when possible.

Feature Changes

We continuously improve our services and may add, modify, or remove features. We're not obligated to provide any specific features or functionality, and we may change service offerings at our discretion.

Geographic Restrictions

Whilst our website is accessible globally, our training services are primarily designed for professionals in the Leicester area and surrounding regions. Availability of certain services may vary based on location.

Course Scheduling

Course dates, times, and locations are subject to change based on enrolment, instructor availability, and other factors. We'll provide reasonable notice of schedule changes to enrolled participants.

Intellectual Property Rights

Our Content Ownership

All content on our website and in our training materials, including but not limited to:

Text, graphics, logos, and images
Course curricula and training methodologies
Software, applications, and digital tools
Audio, video, and multimedia content
Design elements and website structure

is owned by or licensed to TimeWise Academy and protected by copyright, trademark, and other intellectual property laws. The "TimeWise Academy" name and logo are our trademarks.

Limited License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and course materials solely for your personal, non-commercial purposes related to your participation in our programmes. This license does not permit redistribution, republication, or commercial use.

User Content Rights

When you submit feedback, testimonials, or other content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to:

Use, reproduce, and display your content
Modify and adapt the content as needed
Incorporate your feedback into our services
Use testimonials in marketing materials (with attribution when appropriate)

You retain ownership of content you submit, but represent that you have the right to grant us these permissions.

Copyright Infringement

If you believe any content on our website infringes your intellectual property rights, please contact us with detailed information about the allegedly infringing material. We take copyright concerns seriously and will investigate claims promptly.

Payment Terms and Refund Policy

Course Fees

All course fees are quoted in British Pounds (GBP) and are subject to change. Prices displayed on our website are current at the time of display but may be updated periodically. The price applicable to your enrolment is the price confirmed at the time of registration.

Payment Methods

We accept various payment methods as specified during the registration process. Payment is typically required in full before course commencement, though payment plans may be available for certain programmes upon request.

Cancellation and Refund Policy

Our refund policy varies by programme and circumstances:

Cancellations more than 14 days before course start may receive a full refund
Cancellations between 7-14 days before start may receive a partial refund
Cancellations less than 7 days before start typically receive no refund
Special circumstances will be considered on a case-by-case basis

Specific refund terms will be provided at the time of enrolment and may vary by programme.

Course Cancellation by Us

If we must cancel a course due to insufficient enrolment or other circumstances, we will provide a full refund or offer transfer to an alternative course date at your option.

Disclaimers and Limitations

No Guaranteed Results

Whilst we're committed to providing high-quality training based on established principles and research, we cannot guarantee specific outcomes or results. Individual success depends on various factors including personal commitment, implementation consistency, and individual circumstances beyond our control.

Educational Purpose

Our services are educational in nature and do not constitute professional therapy, medical advice, psychological counselling, or treatment for any condition. Participants experiencing significant stress, anxiety, or mental health concerns should consult qualified healthcare professionals.

Service "As Is"

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Third-Party Links

Our website may contain links to third-party websites. We're not responsible for the content, accuracy, or practices of these external sites. Accessing third-party sites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, TimeWise Academy, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or opportunities, arising from:

Your use or inability to use our services
Any unauthorised access to or use of our servers
Any interruption or cessation of transmission to or from our services
Any bugs, viruses, or harmful code transmitted through our services
Any errors or omissions in content or materials
Any third-party conduct or content on our services

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid us for services in the twelve months preceding the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless TimeWise Academy, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your violation of these Terms of Service, your use of our services, or your violation of any rights of another party.

Additional Legal Terms

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these terms or our services shall first be addressed through good faith negotiation. If negotiation doesn't resolve the dispute within 30 days, either party may pursue resolution through the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and TimeWise Academy regarding your use of our services.

Waiver

Our failure to enforce any right or provision of these terms will not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing.

Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign these terms without restriction.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by:

Posting the updated terms on our website with a new effective date
Sending email notifications to registered users
Displaying prominent notices on our homepage

Your continued use of our services after changes become effective constitutes acceptance of the modified terms. If you don't agree to the changes, you should discontinue use of our services.

Questions About These Terms?

If you have questions or concerns about these Terms of Service, please don't hesitate to contact us.

Contact Us